Gaming Jurisdictions

Gaming Jurisdictions play an important role when it comes to selecting an excellent online casino.

Many jurisdictions in various countries offer gaming licenses to virtual casinos, but there are big differences between the qualities of these licenses.

Some places require their licensees to reach very high standards of security, service and overall performance, while others grant their license to almost anyone who is willing to invest the relatively small amount necessary for opening an online casino.

Casinos that have licenses in questionable jurisdictions are known to cause players more problems than others. These jurisdictions do not adequately monitor and regulate their gaming operators, which is why problems with payments, software, customer service, etc. occur at their casinos a lot more than elsewhere.

Of course in most jurisdictions there are exceptions: A good online casino may be licensed in a bad jurisdiction, while a bad casino may be licensed in one with a much better reputation. This shows that gaming jurisdictions are only one indicator of quality at an online casino. No gaming jurisdiction can completely guarantee that no problems with their licensees will occur.

When reputable gaming jurisdictions find that players at their online casinos are wronged, they offer mediation services.

In the gambling world there are several types of mediators. These include gaming jurisdictions, arbitrators, software providers or others.

  Online Casino Dispute Mediators

If either the online casino or a player feels that the opposite party has acted unfairly or against the terms, the argument can eventually turn into a dispute. Sometimes players are unable to resolve such problems by themselves, which is when they can involve a third party "mediator" in order to resolve the matter.

A mediator is usually a company or person that has good relations, connections or contacts in the gambling world or with the specific casino in question. His job is to investigate the case of dispute and make a fair judgement on the situation. If an influential mediator judges a dispute against a casino, the operator in most cases obeys his decision and corrects the problem.

There are also dispute services offered by some software providers. In case an online casino does not stand by its terms, players of their licensing casinos can file a dispute form with these mediators and request assistance. However, the quality of these dispute services strongly varies, which is why we have put up comments about them on our website.

In order to get help from a mediator, a player usually needs to prove his statements and accusations. For this reason it is always recommended to take copies and/ or screenshots of terms that you agree to! If anything goes wrong, this documentation will be the first thing a mediator will ask for.

In case of a problem, the Casino Tribunal stands up for its visitors. Our goal is to ensure that you have a pleasant experience at our promoted operators and we will mediate on your behalf in a case of a discrepancy or problem should one arise. Unfortunately, no one can be completely protected when gambling online. Should you ever have a dispute with any of our recommended casinos, we will be glad to offer our assistance! Please contact us immediately and let us know about it!

In this text you can read more about our mediation guarantee.

Additionally, the Casino Tribunal has composed a listing of the most known mediators and watchdogs, which may be able to find a fair solution for you, if your case is legitimate. We have added our insights and comments about the mediators that we are able to judge or express an opinion about.

This section will be updated we collect new information about developments at these companies.